Is Shopify down?

Recent incidents (last 90 days)

• Shop App and Shop Pay are unavailable2026-09-18 · 3 hminor
• Some customers experiencing issues with the Shop App2026-09-18 · 22 minmajor
• Shopify Admins are experiencing degraded performance2026-09-15 · 4 hminor
• Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin2026-09-06 · 2 hminor
• Klarna payment gateway is experiencing degraded performance2026-09-02 · ongoingminor
• Chat support on Shopify Help Center is temporarily unavailable2026-08-27 · 19 mincritical
• Live support unavailable for merchants2026-08-19 · 2 hcritical
• Shop Pay Installments has been temporarily disabled for US buyers2026-08-14 · ongoingmajor
• No installment options are available on Shop Pay checkouts in the US2026-08-12 · 30 minminor
• Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality2026-08-03 · 3 hminor
• Some customers may experience issues when searching for products across storefronts2026-07-26 · 1 hminor
• Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.2026-07-22 · 2 hminor
• Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts2026-07-17 · 3 hmajor
• Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts2026-07-17 · 3 hmajor

How we know

Datalenk polls the official Shopify status page every fifteen minutes and keeps the history here.